Privacy policy

At StorageForSports, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services. By using our services, you consent to the collection and use of your data in accordance with this policy.

Information We Collect

We collect both personal information and non-personal information through your interactions with us. Personal information includes:

• Identifying Information: Your full name, email address, phone number, billing and shipping addresses, and payment information.
• Demographic Information: Your gender, date of birth, and personal preferences.
• Customer Interactions: Testimonials, feedback, complaints, and information regarding your experience with our products or services.
• Third-party Contact Details: If you provide us with information regarding third parties (such as a gift recipient or someone you want to refer), we assume they consent to sharing their details for purposes such as shipping and order processing.

We also collect non-personal information, which may include:

• Technical Data: Your IP address, browser type, operating system, device information, and referral information.
• Cookies & Tracking: Cookies, web beacons, and similar technologies that help us collect anonymous information about how you interact with our site to enhance your browsing experience.

How We Collect Your Information

We may collect information through:

• Active Collection: When you provide it voluntarily via forms, sign-ups, purchases, registrations, or communications with us.
• Passive Collection: Through cookies, tracking technologies, and web analytics tools that automatically collect information about your visit to our website.
• Third-Party Sources: When information is shared with us from trusted third-party providers (e.g., payment processors, marketing partners, or service providers).

How We Use Your Information

The personal information we collect may be used for the following purposes:

• Order Fulfillment: To process transactions, ship products, and provide customer service.
• Communication: To respond to customer inquiries, complaints, or feedback.
• Marketing: To send promotional offers, newsletters, and updates (only with your consent).
• Improvement of Services: To personalize your experience, provide tailored product recommendations, and improve our website based on your preferences.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes, or to protect the rights and safety of StorageForSports, its customers, and the public.

We do not sell your personal information to third parties. However, we may share your data with trusted service providers who assist in fulfilling the services provided to you, including:

• Payment processors
• Shipping and logistics partners
• Marketing and advertising agencies (with your consent)
• Legal or regulatory authorities when required by law

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies help us remember your preferences, personalize content, and analyze website performance. You can adjust your browser settings to disable cookies, but please note that doing so may limit certain website features and functionality.

For more information about our use of cookies, please refer to our Cookie Policy.

Sharing Your Information

We may share your personal information with third-party providers for purposes such as:

• Order Processing: To fulfill and deliver orders (e.g., shipping partners).
• Payment Processing: To securely process payments via trusted payment gateways.
• Marketing & Promotions: To send relevant marketing communications, if you have opted in.
• Legal Requirements: To comply with legal obligations, such as subpoenas or court orders, or to protect the rights and property of StorageForSports.

These third parties are bound by strict data protection agreements to ensure the confidentiality and security of your information.

Data Security

We implement industry-standard security measures to protect your personal information. This includes:

• Encryption: Using secure protocols (such as SSL/TLS) to transmit sensitive data, such as payment information.
• Access Control: Limiting access to your personal information to authorized personnel only.
• Data Storage: Secure storage of your personal data with trusted third-party providers.

While we take all reasonable steps to protect your information, please be aware that no data transmission over the internet can be 100% secure. As such, we cannot guarantee the security of data transmitted to our website.

Access, Correction, and Deletion of Your Information

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correct: Request corrections to any inaccurate or incomplete data.
• Delete: Request the deletion of your personal information, subject to certain exceptions (e.g., for legal compliance or to complete transactions).

To exercise these rights, please contact us at support@roycefurniture.com

Opting Out of Promotional Communications

If you receive promotional communications from us and no longer wish to do so, you can opt out by:

• Clicking the unsubscribe link in any email we send.
• Contacting us at support@roycefurniture.com

Please allow up to 30 days for your request to be processed.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and the updated policy will take effect once published. Please check this page regularly for updates.

California Consumer Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). These include:

• The right to know what personal information we collect about you and how it is used.
• The right to opt-out of the sale or sharing of your personal information.
• The right to delete your personal information (subject to certain exceptions).
• The right to non-discrimination for exercising your CCPA rights.

To exercise any of these rights, please contact us at support@roycefurniture.com. We will require you to provide information for identity verification.

Contact Us

If you have any questions or concerns about this Privacy Policy, your personal data, or how we handle your information, please contact us:

• Email: support@roycefurniture.com

By using our website and services, you consent to the terms of this Privacy Policy.